1. Introduction
These Terms & Conditions govern the use of our website and the booking of travel services with Pearl Link Travel Ltd. By using our website or making a booking, you agree to these terms.

2. Booking & Payment
All bookings are subject to availability.
A deposit or full payment may be required at the time of booking.
The remaining balance must be paid before travel, as advised.
Prices may change due to exchange rates, taxes, or supplier charges.

3. Cancellations & Refunds
Cancellation requests must be made in writing (email/message).
Refunds depend on airline, hotel, and supplier policies.
Some bookings may be non-refundable.
Administration fees may apply.

4. Changes by Customer
Changes to bookings are subject to availability and supplier rules.
Extra charges may apply.
We cannot guarantee that changes can be accepted.

5. Changes by Us
We reserve the right to change or cancel services due to:
Weather conditions
Political situations
Natural disasters
Supplier issues
Safety concerns
If this happens, we will try to offer alternatives where possible.

6. Travel Documents & Responsibility
Customers are responsible for:
Valid passport
Visa requirements
Travel insurance
Health/vaccination requirements
We are not responsible if travel is refused due to missing documents.

7. Liability
Pearl Link Travel Ltd acts as an agent for hotels, and tour providers.
We are not responsible for:
Delays
Accidents
Injuries
Loss of luggage
Supplier failures
Our liability is limited to the amount paid for the booking.

8. Travel Insurance
We strongly recommend that all customers take comprehensive travel insurance before travelling.

9. Complaints
If you have a complaint:
Please inform us immediately during your trip, or
Contact us in writing after travel
We will aim to resolve issues fairly and promptly.